Shipping

At Green Fan ventilations we ship Australia wide and overseas (special conditions and charges apply). The cost of this process is to be paid by the customer and a 50% discount is eligible for domestic orders over $400 delivered within metropolitan areas.  Please note there are some exceptions for orders with delivery to outer areas and for exceptionally bulky items. In these cases we may have to charge extra for shipping. These limitations can include (but is not limited to) orders to be shipped to the following locations:

  • Western Australia Outer Regions – typically zones 3+
  • Northern Territory
  • Tasmania
  • Queensland Outer Regions – typically zones 3+
  • New South Wales Outer Regions – typically zones 3+
  • South Australia zone 4+
  • Victoria Regional Areas
  •  

(Remote areas are not entitled to a 50% shipping discount)

 

Dispatch

Typically we can offer 1-2 business days dispatch on items in stock. This will allow us to process your order and proceed with the handling and packaging of the items promptly. If a product is needed urgently we recommend contacting us before purchase. Our company operates on a normal business week schedule; therefore we are closed on weekends and public holidays. Please be aware that Christmas and New Year holidays are a very busy time for couriers and post offices around the country, during this time orders may take longer to arrive.

Delivery

Once your order is processed you will receive a confirmation email. Once your order is processed you will be sent a confirmation email with an estimated delivery period. The majority of the time couriers are used to deliver your fans direct to your door. As courier’s schedules can vary, although we can guarantee a dispatch date, we are unable to pinpoint the day and/or time of delivery. We can however give you an estimate based on your postcode. The closer to the metro city you are the quicker your order is likely to arrive.

Estimated Delivery Time Frame

Our orders are generally processed and dispatched within 1-3 business days. If in unusual circumstances your order takes longer, we will notify you of the delay. Please note that we cannot give an exact delivery date or time as once your order is in the hands of the courier it is up to their schedules.

Contact us prior to making your order so we can advise you on the expected delivery time and if there are other options for you to make for a speedy delivery.